Basketball Game Replacement Net

I like that, not at all good!

Not all my experiences with clients are as enjoyable as the most 30.Nov. described. The normal procedure:

• After successful acquisition follows the first customer meeting (briefing, price negotiation [Thank you Mr. Kölle], dates ...)
• Then, order confirmation, in writing
• and get to work you go

But then:

• presentation to the customer: customer :"... very well, we can be so ... " - I: "... just been missing the addition of the logo, please let me come, so that everything can go to press." - Customer: "Yes, I'm writing - should request more information."
• wait - remember phone -
• wait at the next reminder phone call, I announce an interim invoice for design work done so far,
• send out I will.
• response from the customer in the form of a fax: My order confirmation from 23.10. (!) Underneath stamps and handwritten addition of the customer "by fax, had given no order Mfg Heinsberg 27/11/2006.

to reassure all Compassionate: There is an amount in dispute, I can not bear the. But my anger ... Rage ... the principle ... the question of how something can be avoided in future.
What to do? - I do not know yet

To be continued ...